Terms of service
About These Terms
These Terms & Conditions govern your use of the Bautven website and your purchase of products from Bautven. By placing an order, you agree to these terms. Please read them carefully before making a purchase. Last Updated: May 2026
Who We Are
Bautven is operated by Eugene Allan Bautista, an individual operator. Our postal address is 1501-2250 Homelands Dr, Mississauga, L5K 1G8, Canada. You can contact us via email at bautven@outlook.com or by phone at +1 519-430-3341.
Our Products
We strive to describe our products as accurately as possible. However, images are for illustrative purposes only, and minor variations may occur.
Placing an Order
To place an order, browse our products, add your selections to the cart, and proceed to checkout. Your order is an offer to buy, which we accept when we send a dispatch confirmation. Until acceptance, we reserve the right to decline or cancel your order.
Pricing and Payment
All prices are listed in Canadian Dollars (CAD). Bautven is not currently registered for GST/HST and does not add or collect federal sales tax. We accept payment via Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, and Google Pay. Payment is taken at the time of order.
Delivery
For details on our delivery process, please refer to our Shipping & Delivery Policy. Processing times and delivery estimates are provided at checkout. Risk passes to you on delivery. Under applicable provincial consumer protection legislation, where no delivery date is specified, delivery must occur within a reasonable time.
Your Right to Cancel (Change of Mind)
We offer a voluntary 15-day cancellation period, which is more generous than the statutory minimum. To cancel your order, please email us at bautven@outlook.com. For further details, please see our Returns, Refunds & Consumer Rights Policy.
Returns and Refunds
For a comprehensive overview of our returns and refunds process, please refer to our Returns, Refunds & Consumer Rights Policy. Nothing in this Section affects your statutory rights under applicable provincial consumer protection legislation.
Defective Goods
Under the provincial Sale of Goods Act, goods are subject to implied warranties of merchantability and fitness for purpose, which CANNOT be excluded by contract under Canadian law. If you receive defective goods, you have the right to return, repair, replacement, or refund.
Our Liability
We do not exclude or limit liability where it would be unlawful to do so. Reasonable limitations on other liability apply.
Marketing and Communications
We comply with Canada's Anti-Spam Legislation (CASL, S.C. 2010, c. 23). Marketing emails require your express consent. Each commercial electronic message identifies us by legal name and postal address, and includes a functional unsubscribe mechanism processed within 10 business days (CASL §9). Consent checkboxes are NEVER pre-checked. For more details, please see our Marketing & Consent page.
Complaints
If you have any complaints, please contact us via email at bautven@outlook.com. For further escalation, please refer to our Complaint Handling page.
Changes to These Terms
We may update these terms from time to time. The terms that apply to your order are those in force when you place it.
Governing Law
These terms are governed by the laws of Canada. The courts of Canada will have jurisdiction.