Contact information
Get in Touch
We are here to help with questions about your order, products, or services. Please feel free to reach out to us through any of the contact methods listed below.
Our Details
- Trading Name:
- Bautven
- Legal Name:
- Eugene Allan Bautista
- Email:
- bautven@outlook.com (This is the fastest way to reach us.)
- Phone:
- +1 519-430-3341
- Address:
- 1501-2250 Homelands Dr, Mississauga, L5K 1G8, Canada
Support Hours
Our support team is available Monday to Friday, from 9 AM to 5 PM Eastern Time.
Response Time
We aim to respond to all inquiries within 2 business days.
How We Can Help
- Order status and tracking
- Returns and exchanges (See our Returns, Refunds & Consumer Rights Policy)
- Product questions
- Delivery enquiries (See our Shipping & Delivery Policy)
- Privacy questions (See our Privacy Policy)
- Complaints (See our Complaint Handling page)
Before You Contact Us
You may find the answer to your question in our policies:
- Privacy Policy
- Terms & Conditions
- Returns, Refunds & Consumer Rights Policy
- Shipping & Delivery Policy
- Business Information
- Cookie Policy
- Complaint Handling
- Marketing & Consent
- Accessibility Statement
Last Updated: May 2026